Coronavirus preparedness statement
Statement posted May 21st 2020
New Era Technology have continued to deliver our services and support to our customers during the first phase of the response to the Coronavirus (COVID-19) pandemic, in line with government guidance.
We ensured the health and safety of our team by moving to remote working as lockdown was first introduced. We did so as seamlessly as possible and this has been reflected in the very many positive testimonials received from our customers.
As we progress through the next phase of the response we will continue to follow guidance whilst maintaining the highest quality of service and provision for our customers. We are putting in place plans for a phased re-opening of our offices in the coming weeks. We will however, do this based on the latest guidance to ensure the health, safety and well-being of our team. Customers can rest assured that our plans will be carried out seamlessly and that they will not be impacted by our working practices or changes to them.
We recognise that our services, especially those supporting the remote delivery of learning and staff/parent communications are in high demand and are likely to remain so over the forthcoming weeks. At a time of significant uncertainty we will be ensuring our customers can benefit from a reliable and consistent service.
We are working closely with the global New Era Technology Group, who have published the following: